We want you to be completely satisfied with your KAVRÉN purchase.
30-day returns
You may request a return within 30 days of receiving your order. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.
How to start a return
Contact us through our Contact page with your order number and the item you wish to return. We will send you return instructions. Items sent back without first requesting a return cannot be accepted.
Damaged, defective or incorrect items
Please inspect your order on arrival. If an item is defective, damaged or not what you ordered, contact us right away with photos so we can make it right.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method. Please allow time for your bank or card issuer to process the refund.
Exchanges
The fastest way to get a different item is to return the one you have and place a new order.